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How we collect your personal information
We may collect your personal information through one of the following ways:
When you visit and use our websites (the “sites”)
When you visit our store
When you interact with our digital content or sign up to our newsletters
When you contact our customer services team by telephone or email, or when you complete any forms for transactional, employment and other purposes.
What Information Do We Collect?
How do we use your information?
We will treat your information as private and confidential (but we reserve the right to disclose this information in certain circumstances, as set out below). Your personal information can be used in any of the following ways:
Process and fulfil any orders you make via the sites or in-store (please note that your details may need to be passed to a third party in order for them to deliver the product you ordered and we may retain your details for a reasonable period of time after you have completed the transaction, in order to fulfil any contractual obligations, such as refunds, guarantees, etc). To process payments and prevent fraudulent transactions (we may retain your details of these purposes for a reasonable period of time and we may pass your details to a third party to carry out these functions).
With your consent, we will retain your personal information, preferences and details of your transactions in order to keep you informed by email, post, and/or through other digital means including social media platforms, about products and services (including special offers, discounts, promotions, events, competitions and so on).
To register you on the sites or in-store and where this involves setting you up with an account, we will use your personal information to maintain and update your account (e.g. such as a change of address or change in your push notification preferences).
To improve the content and appearance of the sites, to ensure that content is presented in the most effective manner for you.
To assess and process your job application (we may retain a record of your information for a reasonable period of time following the end of our recruitment selection process for administration purposes).
To administer any prize draws or competitions run by Wigfever. Please refer to the specific terms & conditions for each prize draw or competition.
